MARKETING TOOLS AND RESOURCES

How to Calculate NPS (Net Promoter Score)

NPS Calculator Want to know how to calculate your NPS? NPS is calculated by subtracting the percentage of Detractors from the percentage of Promoters. It involves three steps - collecting responses, categorizing these responses, and calculating...

How to Calculate Churn Rate

Churn Rate Calculator Want to know how to calculate Churn Rate? Churn Rate is a good indicator of how successful or useful your products and services are (customers lost / initial customers) x 100 = Churn...